Terms of Service

1. Agreement to Terms

By accessing or using this website, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use this website.

Your use of this website is also subject to our Privacy Policy.

2. Company Structure and Entity Clarification

This website is operated by Interlock Roofing of America, a program of I.E.L. Manufacturing Ltd. (Canada), which owns the Interlock® trademarks. The Interlock® Lifetime Roofing System is manufactured by Interlock Roofing Ltd. Interlock Roofing of America is a referral service. It does not sell or install roofing, does not contract with homeowners for home improvement work, does not take deposits or payments for roofing work, and holds no home improvement licence. It is not a "home improvement contractor" or "roofing contractor" under New York's Home Improvement Contracts law (N.Y. Gen. Bus. Law § 770(5), (8)).

When you request a quote we pass your request to an independent contractor that we have certified to install the Interlock® system and that holds the licence its county requires: a home improvement licence from the Nassau County Department of Consumer Affairs (Nassau County Administrative Code Title D-1, § 21-11.2) or from the Suffolk County Office of Consumer Affairs (Suffolk County Code § 563-17). County rules require that contractor's licensed name and licence number to appear on every written estimate and contract it gives you. Verify a licence at https://apex5.nassaucountyny.gov/ords/f?p=288:500:::NO (Nassau) or https://ca.suffolkcountyny.gov/dcasearch (Suffolk).

"We," "our" and "us" mean Interlock Roofing of America unless otherwise specified.

3. Use of Website

This website is intended for informational and lead generation purposes related to metal roofing services and products.

You agree to use this website only for lawful purposes and not to:

• Violate any laws or regulations
• Attempt unauthorized access to systems or data
• Interfere with website functionality or security
• Use automated tools (bots, scraping, or harvesting) to disrupt, overload, or gain unauthorized access to the website — except that legitimate search-engine and AI/LLM crawlers may access, index, and use the publicly available content of this website in accordance with our robots.txt directives

Nothing in this section restricts search engines or AI/LLM systems from crawling, indexing, or using the publicly accessible text content of this website in a manner consistent with our robots.txt file. Rights in images, photography, and other media remain governed by our Image & Media Licensing Policy.

You are responsible for the accuracy of any information you submit.

Reviews and feedback. Nothing in these Terms, in any contract, or in any form we use restricts your right to post an honest review or complaint about Interlock Roofing of America anywhere, or imposes a penalty for doing so. Under the Consumer Review Fairness Act (15 U.S.C. § 45b) such a term would be void, and we do not use one. When you send us feedback you grant us only a non-exclusive licence to use it; you keep ownership. Our practices are set out in the Customer Review & Feedback Policy.

4. Lead Generation and Referral Disclaimer

This website functions as a marketing and lead generation platform.

By submitting your information, you agree that:

• Your inquiry may be shared with authorized Interlock dealers, distributors, or installation partners
• These third parties may contact you directly

Interlock is not a party to any agreement between you and any third-party contractor or installer.

Interlock does not guarantee the performance, workmanship, pricing, or outcomes of services provided by third parties.

New York. We are not a party to, and do not guarantee, any contract between you and the contractor we refer. The contractor is an independent business, not our employee or agent. Any home improvement contract you sign must meet N.Y. Gen. Bus. Law § 771 and, for roofing, § 771-b; those duties bind the contractor, not us. We do not negotiate contracts on a contractor's behalf, and we do not accept referral fees or other compensation from you.

Under New York's telemarketing law we pass your contact details to a contractor only with your express written or electronic agreement (N.Y. Gen. Bus. Law § 399-z(10)); see our Privacy Policy. Submitting a request on this site creates no cancellation or refund right against us because nothing is bought from us; your cancellation rights arise under the contract you later sign, as described in our Cancellation & Refund Policy.

5. Quotes and Estimates

Any quote or estimate provided through this website is preliminary and non-binding.

Final pricing is subject to:

• On-site inspection
• Project scope and conditions
• Material availability
• Geographic location

No quote is binding unless confirmed in a written agreement.

New York roofing contracts. A New York roofing contractor "shall not require an owner to provide a deposit for the work and materials" and may not dictate a particular form of payment before starting work (N.Y. Gen. Bus. Law § 771-b(5)). The contractor may invoice for materials once they are delivered to your property — the material cost must be disclosed to you in writing before that payment — and may invoice the balance only after all contracted work is complete. Any payment a contractor does receive before substantial completion must be placed in a New York escrow account within five business days, or covered by a bond, contract of indemnity or letter of credit delivered to you within ten business days (N.Y. Lien Law § 71-a(4); § 771(1)(e)).

Your written contract must state the contractor's name, address, telephone number and licence number; estimated start and completion dates; the work and materials, including make and model; a progress-payment schedule in dollars and cents, if any; the name of the contractor's insurer and its policy limits; and the mechanic's-lien and three-business-day cancellation notices (§§ 771, 771-b(1)). Interlock Roofing of America does not request, hold or process any payment.

6. Communications and Electronic Consent

By using this website or submitting your information, you consent to receive communications via:

• Phone
• SMS/text message
• Email

Calls may be recorded, monitored, or transcribed for quality assurance, training, and marketing purposes.

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.

You agree that electronic communications satisfy any legal requirement for written communication.

7. No Guarantee of Results

Interlock does not guarantee:

• Project outcomes
• Energy savings
• Cost savings
• Performance under all conditions

Results vary based on installation, environment, and other factors.

8. No Professional Advice

All content on this website is provided for general informational purposes only and does not constitute professional, engineering, or roofing advice.

You should consult qualified professionals before making decisions regarding roofing products or services.

9. Intellectual Property

All content on this website—including text, images, logos, graphics, videos, and design—is owned by or licensed to I.E.L. Manufacturing Ltd. and protected by intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

Refer to our Image & Media Licensing Policy for additional details.

10. No Warranties

This website and its content are provided “as is” and “as available.”

Interlock makes no warranties, express or implied, including:

• Accuracy or completeness
• Reliability or availability
• Fitness for a particular purpose

Product warranty (Magnuson-Moss Warranty Act, 15 U.S.C. §§ 2301–2312). The "as is" statement above concerns this website only. The Interlock® roofing system carries a written Guardian Lifetime Limited Material Warranty issued by its manufacturer, Interlock Roofing Ltd. Federal law entitles you to read the full warranty before you buy (16 CFR § 702.3): the complete text is at /legal/guardian-lifetime-limited-material-warranty/, and a free printed copy is available from policies@interlockgroup.com or 1-866-733-5811.

In our advertising, "lifetime" means the period during which the original purchaser owns the home on which the system is installed (16 CFR § 239.4). The warranty is limited; it covers the roofing materials and finish, not workmanship, and may be transferred once to a later owner on the terms it states. Any workmanship warranty is given separately, in writing, by the contractor who performs your work. The warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

11. Website Accuracy and Availability

We do not guarantee that:

• Content is complete, accurate, or current
• The website will be uninterrupted, secure, or error-free

We may modify or discontinue the website at any time without notice.

12. Third-Party Services and Links

This website may contain links to third-party websites or services.

We are not responsible for:

• Third-party content
• Privacy practices
• Products or services

Use of third-party services is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, Interlock and its affiliates shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Errors or omissions in content
• Actions or services of third-party contractors
• Website interruptions or failures

Your use of the website is at your own risk.

14. Indemnification

You agree to indemnify, defend, and hold harmless Interlock and its affiliates from any claims, damages, liabilities, and expenses arising from:

• Your use of the website
• Your violation of these Terms
• Your interaction with third-party contractors or services

15. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including:

• Weather conditions
• Supply chain disruptions
• Labor shortages
• Natural disasters
• Government actions

16. Privacy

Your use of this website is also governed by our Privacy Policy.

17. Termination of Access

We reserve the right to restrict, suspend, or terminate your access to the website at any time, without notice, if you violate these Terms or misuse the website.

18. Governing Law

These Terms are governed by the laws of the State of New York, United States of America, and applicable federal laws, without regard to conflict-of-law rules.

Nothing in these Terms limits your rights under New York consumer-protection law, including N.Y. Gen. Bus. Law Article 22-A (unfair, deceptive or abusive acts and false advertising, as amended by the FAIR Business Practices Act effective 17 February 2026), Article 36-A (home improvement contracts), and the Nassau and Suffolk County consumer-affairs codes, or under the consumer-protection laws of the place where you live.

19. Dispute Resolution

Disputes will first be addressed through good-faith negotiation: write to policies@interlockgroup.com describing the issue and we respond within 30 days.

If a dispute is not resolved, it may be brought in the state or federal courts located in Nassau County or Suffolk County, New York, and you and we consent to that venue, unless applicable law gives you the right to sue elsewhere (for example, in the county where you live). These Terms do not require arbitration and do not limit your right to bring an action under N.Y. Gen. Bus. Law § 349(h) or § 350-e, to complain to the New York Attorney General, the New York Department of State, the Nassau County Department of Consumer Affairs or the Suffolk County Office of Consumer Affairs, or to pursue a claim against a contractor under its county licence.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms constitute the entire agreement between you and Interlock regarding use of the website.

22. Assignment

Interlock may assign or transfer these Terms without restriction.

You may not assign your rights without prior written consent.

23. Changes to Terms

We may update these Terms at any time.

Changes take effect upon posting. Continued use of the website constitutes acceptance.

24. Jurisdiction-Specific Rights and Disclosures

Additional rights may apply depending on your location.

Nothing in these Terms is intended to limit your rights under applicable consumer protection laws.

United States

You may have rights under applicable state privacy and consumer laws, including access, deletion, and opt-out rights.

Federal law gives every U.S. consumer these rights:

• Truthful, substantiated advertising, including claims about "lifetime," durability, energy, and environmental performance (FTC Act, 15 U.S.C. § 45).
• Control over marketing calls and texts: written consent before automated or artificial-voice marketing, revocation by any reasonable means, no marketing calls before 8 a.m. or after 9 p.m. your time, and the National Do Not Call Registry (47 U.S.C. § 227; 47 CFR § 64.1200; 16 CFR Part 310).
• An unsubscribe mechanism in every commercial email, honoured within 10 business days (CAN-SPAM, 15 U.S.C. § 7704).
• The full text of any written product warranty before you buy, stating what it covers, for how long, and how to claim (Magnuson-Moss Warranty Act, 15 U.S.C. § 2302; 16 CFR Parts 701–702).
• Three business days to cancel a contract signed at your home (FTC Cooling-Off Rule, 16 CFR Part 429).
• Freedom to post honest reviews (Consumer Review Fairness Act, 15 U.S.C. § 45b).
• Financing advertised with an APR and complete terms, and credit decisions free of discrimination (12 CFR Parts 1026 and 1002).

Report a problem to the Federal Trade Commission at https://reportfraud.ftc.gov. Rights specific to New York follow.

New York (Nassau and Suffolk Counties). You have these rights in dealing with the contractor we refer:

• Cooling-off: you may cancel a signed home improvement contract until midnight of the third business day after signing (N.Y. Gen. Bus. Law § 771(1)(h); N.Y. Pers. Prop. Law § 427 for contracts signed at your home). Nassau County requires a bold "THREE-DAY RIGHT TO CANCEL" notice above your signature and accepts postal mail, text or email as written notice (Nassau OCA Rules, Rule 7).
• Insurance: a roofing contractor may not take a deposit, may not pay or discount your deductible, and may not adjust or negotiate your claim; if your insurer denies any part of the claim you may cancel within three business days of the written denial (§ 771-b).
• Licensing: verify a Nassau licence at https://apex5.nassaucountyny.gov/ords/f?p=288:500:::NO and a Suffolk licence at https://ca.suffolkcountyny.gov/dcasearch. Contracts by unlicensed Suffolk contractors are unenforceable against you (Suffolk County Code § 563-8).
• Complaints: Nassau County Department of Consumer Affairs, 240 Old Country Rd, Mineola, (516) 571-2600, https://www.nassaucountyny.gov/2479/Consumer-Complaint-Form; Suffolk County Office of Consumer Affairs, https://www.suffolkcountyny.gov/Departments/Consumer-Affairs; New York Attorney General, https://ag.ny.gov/file-complaint, 1-800-771-7755.

California (CCPA/CPRA)

You have the right to:

• Know what data is collected
• Request deletion
• Opt out of data sharing
• Limit use of sensitive data

You may exercise your rights via the “Do Not Sell or Share My Personal Information” link or by contacting us directly.

Canada (PIPEDA)

You may:

• Access your personal information
• Request corrections
• Withdraw consent (subject to legal limitations)

Quebec, BC, Alberta

Additional provincial rights may apply.

25. Contact Information

For questions regarding these Terms:

• Email: policies@interlockgroup.com
• Company: Interlock Roofing of America / I.E.L. Manufacturing Ltd.

Related Legal Policies

These policies work together to govern your use of our website, services, communications, and data practices.

• Privacy Policy – Explains how we collect, use, and protect your personal information.
• Cookie Policy & Consent Tool – Details how cookies and tracking technologies are used and managed.
• Do Not Sell or Share My Personal Information – Allows you to opt out of certain data sharing under applicable laws..
• Data Subject Access Request – Submit a request to access, correct, or delete your personal data.
• SMS & Communications Policy – Explains how we communicate via phone, SMS, and email, including consent and opt-out options.
• Accessibility Statement – Describes our commitment to providing an accessible website experience.
• Image & Media Licensing Policy – Defines usage rights for images, media, and intellectual property.